WORKFLOW APP FAQ
Q - Why am I doing this?
A - The information that you provide in this document helps me to understand how your days is structured, where your strengths are and where the gaps in your skills and behaviours are.
Q - It seems counter productive. Why are you making me LESS productive?
A - Yes, you're correct. It is counter productive - for the one week only. Think of the phrase "the ends justifies the means" - essentially the information that you provide in this week will allow us to make significant improvements for the future.
Q - How long do I have to do this for?
A - One full working week. Whatever that looks like for you - for example Monday 9am - Friday 5:30pm.
Q - What information/data am I entering?
A - EVERYTHING! No detail is too insignificant. Your phone calls, when you check your text messages, every time that you are interrupted....EVERYTHING (yes, even your bathroom breaks).
When entering a specific task - simply enter 'Task 1' then if you want to, add a brief description of that task in the appropriate field. Every time you come back to that same task on that day simply enter "Task 1" again. Then repeat for Task 2, Task 3 etc.
Q - How accurate should I be?
A - As accurate as possible - enter activities as you undertake them rather then retrospectively.
Q - I'm worried that I will enter stuff down that might get me in trouble. What do you do with the information?
A - All data & information you supply is 100% confidential. I won't inform your manager how many times you check Facebook or chat at the water cooler. The ONLY time that I will pass on information is if I believe that there is a serious Health & Safety issue or the company reputation is being put at significant risk.
Q - What if I forget to write stuff down?
A - Try your best not to forget. If you DO forget, you can add it retrospectively.
Q - Who will see my responses?
A - You and me. That's it. I will share anonymised trends and analysis based on your responses but NOT specific responses or comments (please see above).
Q - Will this accurately reflect my day though? I'm worried that I might work more efficiently because I'm being monitored.
A - Yes, this is a possibility but habits are hard to break - good or otherwise. Just do you best to carry on your normal routine.
Q - What if I do some work when I get home?
A - DEFINITELY include that.
Q - Why are we using pen and paper in a digital age?
A - Despite the proliferation of technology, paper is still the most efficient method. Have the sheet & pen beside your writing hand the entire day. It's not only quicker to record this way, having the paper and pen also acts as a reminder and prompt.
Q - How and when do I get it to you?
A - Please scan and email it to me the following morning.